White Paper: The Future of Unified Communications in Retail

Create better customer experiences by streamlining internal communications with UC

The impact of the 2020 COVID-19 pandemic will forever change the retail industry. From in-store operations and supply chain to labour and customer engagement, nearly every aspect of business saw challenges which required retailers to respond with agility, innovation - and in many cases, the right technology.


This white paper examines the retail space and how UC can be leveraged for omnichannel communication support, more effective operations, and an overall better ROI for retail businesses. At the end of this white paper you will have learned:

  • Top tips for effectively leveraging UC in retail stores
  • How to improve the omnichannel experience
  • How to handheld devices can improve retail operations
  • How CounterPath UC solutions enhance retail communications

Download the White Paper: