Irwin Lazar - Vice President & Service Director, Nemertes
The communication and collaboration needs of small businesses have many similarities when compared to those of larger organizations, but typically lack IT resources and knowledge to confidently deploy a solution. This is why the cloud and cloud-based service have become increasingly important to small and medium-sized businesses.
Thirty-three percent of small businesses rely on cloud-based services, versus 20.3% of large enterprises.
Twenty-two percent of SMBs use UCaaS solutions for voice, video, conferencing and messaging, versus 18.2% of large companies.
So how are small businesses realizing success with their cloud solution deployments? Are there best practices that can be taken into account before, during, and after a solution is put in place?
Presented by CounterPath, this white paper from global research firm Nemertes explores considerations SMBs should take when deploying a UCaaS solution to improve efficiencies, maximize budgets, and optimize the end-user experience.