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Softphones for the Call Center of the Future

Presented by CounterPath

On-Demand Webinar


Featured Presenter



Damian Wallace 

Vice President, Product Management 


Damian brings 20 years of experience in entrepreneurship, product management, product marketing, business development, and R&D to CounterPath. He has in-depth knowledge and experience working with leading cellular and wireless network operators globally. Prior to joining CounterPath, Damian held executive roles at several public companies, and founded several companies. Damian is a Founding Director of the BC Product Management Association. He is also a Mentor member of the ProductBC Mentor Program and has served as an organizer for ProductCamp Vancouver since 2013.​

Tens of millions of softphone clients deployed with thousands of customers.

Enabling operators, OEMs and enterprises around the globe around the globe to offer a seamless and unified over-the-top (OTT) communications experience across both fixed and mobile networks.

See how Bria can be tailored for your contact center needs.

Case Study: Customized Bria Solves Needs of a BYOC Contact Centerl

In order to meet the requirements of a support center for a variety of online retailers, CounterPath, a global provider of secure Unified Communication solutions, developed a customized Bria softphone solution for 700 remote agents and a BYOC approach.

Learn how CounterPath helped:

  • Enable remote agents with secure and easy to use communication tools
  • Utilize existing infrastructure components
  • Dramatically decrease operating costs and support issues

Download the Case Study